Dynamics 365 Project Service
Automation
Build trusted customer relationships by delivering outstanding project experiences.Dynamics 365 for Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.
Manage projects with confidence
EARN CUSTOMER TRUST
Ensure project deliverables reflect the terms of the contract, approved work, and expenses with Dynamics 365 Project Service.
PLAN FOR SUCCESS
Visualise accurate cost, effort, and revenue, and achieve predictable project delivery using robust project planning capabilities including native Microsoft Project integration.
MANAGE WITH PRECISION
Provide project managers with intuitive dashboards to review, monitor,and approve all costs and time impacting their projects.


Engage with your customers
Optimise your resources
Enable intelligent and relevant skills-based assignments with real-time visibility to resources using a unified scheduling engine in Dynamics 365 Project Service Automation.
INCREASE BILLABLE HOURS
Accurately measure utilisation in Dynamics 365 Project Service Automation and make intelligent decisions to get the most out of billable resources by using real-time dashboards.
EMPOWER SERVICE PROFESSIONALS
Allow consultants and sub-contractors to update their skills profile and apply directly for relevant projects.
Forecast project profitability
GAIN VISIBILITY ON PROJECT-BASED OPPORTUNITIES
Prioritise deals based on a unified sales management dashboard that brings together product and project-based opportunities.
COLLABORATE WITH CUSTOMERS
Engage directly with customers on quotes, project scope, and resource requirements through a secure portal with Dynamics 365 Project Service Automation.
SIMPLIFY THE CONTRACT PROCESS
Ensure seamless sales collaboration by creating project contracts, tracking labour rates, and generating statements of work directly with Dynamics 365 Project Service for sales integration.


Increase productivity
ELEVATE COLLABORATION
Foster collaboration across project teams using audio, video, and document management with integration to Office 365 applications from Dynamics 365 Project Service Automation.
MANAGE WITH AGILITY
Respond quickly to scope changes and project risks by managing critical key performance indicators to ensure profitable service delivery.
SIMPLIFY TIME AND EXPENSE MANAGEMENT
Submit, approve, process, and reconcile time and expenses anytime, anywhere, for timely customer billing.
Innovate with a modern and adaptable platform
INNOVATE & ADAPT QUICKLY
Accelerate time to market with Supply Chain management in Dynamics 365 Project Service Automation and adapt the application to your needs with tools that make it easy to manage your projects, end-to-end.
UNIFY YOUR SERVICE ENVIRONMENT
With a single system to manage your entire projects in Dynamics 365 Project Service Automation, you can unify your view of supply-chain right through to execution, gaining the insights to make the whole process more efficient.
