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Healthcare

Microsoft Dynamics 365 Business Central for the Healthcare Industry in India

India’s healthcare sector is growing rapidly — but hospitals, clinics, and diagnostic centres continue to struggle with rising costs, staff shortages, data fragmentation, regulatory pressure, and inefficient operational workflows.
Microsoft Dynamics 365 Business Central offers a unified, cloud-based healthcare ERP solution designed to manage finance, procurement, pharmacy inventory, medical supplies, equipment, HR, and daily hospital operations with complete visibility and accuracy.
Preeminent Softcom delivers a fully customised Business Central healthcare ERP for Indian hospitals, clinics, diagnostic centres, and healthcare networks, ensuring seamless control over all non-clinical operations.

Why Indian Healthcare Providers Choose Business Central

Unified view of hospital operations
Finance, pharmacy, stores, procurement, audit, and assets all in one system.
Strong control over medical inventory and pharmacy
Reduce expiry losses, stop stock-outs, and manage batch/lot/expiry effectively.
Improved billing accuracy and revenue management
Better cash flow, smoother TPA cycles, fewer errors.
Compliance support for Indian healthcare regulations
Audit logs, role-based access, approval workflows, and secure cloud deployment.
Perfect for single hospitals and multi-location healthcare networks
Easily scalable for growing healthcare organisations across India.

Who This ERP is Ideal For

  • Multi-speciality hospitals
  • Clinics and polyclinics
  • Diagnostic centres and pathology labs
  • Daycare centres
  • Physiotherapy centres
  • Eye care, dental care, and super-speciality chains
  • Healthcare networks with multi-location operations

Whether your organisation handles 20 patients a day or 2,000 — Business Central scales with your operations.

Healthcare Modules Explained in Detail (SEO-Optimised for India)

1. Finance & Accounting for Hospitals

Indian hospitals require complete financial control across departments, locations, and cost centres. Business Central provides multi-branch accounting, IPD/OPD revenue tracking, TPA reconciliation, budget planning, and automated financial statements. It ensures smooth financial operations and faster month-end closing for Indian healthcare organisations.

2. Procurement & Healthcare Supply Chain

Efficient procurement is critical in Indian hospitals where medical supplies and consumables must be stocked consistently. Business Central automates purchase requests, vendor selection, rate contracts, approvals, and GST-ready purchase cycles. This helps healthcare organisations reduce delays and maintain optimum stock levels.

3. Pharmacy & Medical Inventory Management

Pharmacy is one of the highest revenue contributors — and one of the biggest loss areas — in Indian hospitals. Business Central’s batch, lot, expiry, and FEFO tracking ensures strict inventory discipline. It supports pharma storage, controlled drug management, OT consumables, surgical kits, and multi-store pharmacy setups across branches.

4. TPA, Insurance, and Billing Support

Indian hospitals deal with complex TPA processes, insurance documentation, pre-authorisations, and delayed payments. Business Central streamlines TPA workflows, tracks pending claims, manages billing accuracy, and reduces financial leakage. It helps healthcare organisations maintain better cash flow and reduce manual errors.

5. Asset & Medical Equipment Management

Hospital equipment reliability is crucial in India. Business Central manages equipment lifecycle, preventive maintenance, calibration schedules, AMC tracking, breakdown logs, and vendor servicing history. This ensures maximum uptime for critical equipment like ventilators, monitors, imaging machines, and lab devices.

6. HR, Payroll & Duty Roster Management

Healthcare staffing involves shifts, rotations, overtime, and multi-department schedules. Business Central helps hospitals manage attendance, biometric integrations, payroll, compliance, and rotational duty rosters — making staff scheduling more efficient and transparent.

7. Compliance, Audit & Security

Hospitals face strict compliance requirements related to patient confidentiality, medical records, pharmacy audits, and financial transparency. Business Central provides role-based access control, audit logs, approval workflows, document control, and secure cloud storage, making audit readiness easier for Indian healthcare facilities.

8. Reporting, MIS & Real-Time Dashboards

Hospital administrators need quick insights. Business Central provides dashboards for patient-wise revenue, pharmacy performance, TPA ageing, inventory ageing, supply usage, equipment utilisation, and financial KPIs. Power BI integration adds advanced analytics for multi-location healthcare groups.

9. Integration with EMR, EHR & HIS Systems

Business Central integrates smoothly with:

  • EMR (Electronic Medical Record)
  • EHR (Electronic Health Record)
  • HIS (Hospital Information System)
  • LIMS/LIS (Laboratory Information System)
  • Pharmacy POS
  • Appointment & OPD systems
  • RFID/Barcode tracking
  • Equipment maintenance systems

This ensures clinical systems and operational ERP work together seamlessly.

Benefits for Indian Healthcare Providers

  • End-to-end visibility across finance, pharmacy, procurement, and assets
  • Lower wastage and improved control over medical consumables
  • Faster and more accurate billing and TPA processing
  • Improved internal compliance and audit readiness
  • Reduced manual workload and operational delays
  • Streamlined procurement and vendor management
  • Better staff scheduling and HR coordination
  • Real-time insights for strategic decision-making
  • Perfect for multi-location healthcare expansion
  • Fully cloud-based, ideal for Indian healthcare infrastructure

No. EMR/EHR handles clinical data; HIS manages clinical and administrative workflows.
Business Central manages finance, procurement, inventory, assets, HR, and operations.
Preeminent Softcom integrates all systems.

Yes. It fits clinics, small hospitals, multi-speciality centres, and large healthcare chains.

Yes. It fully supports batch, lot, expiry, FEFO, and controlled drug management.

Get Started with Preeminent Softcom

Modernise your healthcare operations with Microsoft Dynamics 365 Business Central, the ideal healthcare ERP solution for Indian hospitals and trauma center
Contact Preeminent Softcom today for a consultation and live demo.

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